GENERAL TERMS AND CONDITIONS OF SALE
1. General Provisions
1.1 The products on sale on www.irenecaruso.it (hereinafter the "Site") are sold and invoiced by MAVIE DI IRENE CARUSO, with registered office in Via Vicenza 4, 21040 Oggiona con Santo Stefano (VA), Italy, registered with the Chamber of Commerce of Varese under no. REA VA-397138 of the Company Register, Tax Code and VAT number 04033730120, email: info@irenecaruso.it, telephone number: (+39) 3914608665 (hereinafter "MAVIE DI IRENE CARUSO" or the "Seller").
2. Purchase Methods
2.1 The products offered for sale are only those present on the Site at the time of placing the order, as described in the relevant information sheets. Not being a commercial product but an elite and sartorial one (with sizes, not made to measure), each item is made with particular attention to quality and craftsmanship.
2.2 Product images are provided for illustrative purposes only and may not perfectly represent the characteristics of the product.
2.3 The Customer must fill out the order in its entirety and send it after having viewed and accepted these General Conditions of Sale.
2.4 MAVIE DI IRENE CARUSO will confirm receipt of the order via email, indicating the purchase details. Any errors in the data provided by the Customer must be reported promptly.
3. Prices and Payment Methods
3.1 The prices indicated on the site are to be considered inclusive of taxes and VAT. Any shipping costs or payment costs are in any case communicated in advance to the Customer through the site or these Conditions.
3.2 The following payment methods are available:
- Credit and debit cards: we accept payments with VISA, MASTERCARD, AMEX, Union Pay and VISA ELECTRON rechargeable cards, including POSTEPAY.
- PayPal: secure payment system that directly manages the Customer's data, sending an email notification after payment.
- Bank transfer: advance payment method via bank transfer.
- Apple Pay and Google Pay: digital payment systems for secure and instant purchases.
4. Shipping and Delivery
4.1 The delivery of the products takes place at the address indicated by the Customer at the time of the order.
4.2 Delivery times vary according to the destination and are indicated on the Site.
4.3 MAVIE DI IRENE CARUSO is not responsible for delays in delivery due to force majeure or unforeseeable events. If the order has already been shipped but is delayed by the courier, MAVIE DI IRENE CARUSO will not be required to provide refunds or accept returns for delays not attributable to its responsibility.
5. Right of Withdrawal
5.1 The right of withdrawal is not foreseen as the products are made to order and do not come from warehouse stock. Each product is made at the request of the Customer and therefore cannot be returned.
6. Warranty and Complaints 6.1 All products sold are covered by the legal guarantee of conformity provided for by the Consumer Code. 6.2 In the event of a defective product, the Customer must contact MAVIE DI IRENE CARUSO within two months of discovering the defect.
7. Product Safety and Allergies
7.1 MAVIE DI IRENE CARUSO guarantees that the products comply with current safety regulations.
7.2 The materials used are specified on the Site and the Customer is required to carefully check the composition of the fabrics before purchasing. MAVIE DI IRENE CARUSO will not be responsible for any allergic reactions or skin irritations resulting from the materials used in the products purchased.
8. Applicable Law and Competent Court
8.1 These General Conditions of Sale are governed by Italian law.
8.2 For any dispute arising from the application of these conditions, the competent court will be that of the place of residence of the Customer, if located in Italy; otherwise, the Court of Varese will be competent.
9. Changes and Updates
9.1 MAVIE DI IRENE CARUSO reserves the right to modify these General Conditions of Sale at any time by publishing the updated version on the Site.
For any information, the Customer can contact Customer Service at the contact details indicated on the Site.
LEGAL NOTICES AND DISCLAIMER
1. General Information
The products for sale on http://www.irenecaruso.it (hereinafter the "Site") are sold and invoiced by MAVIE DI IRENE CARUSO, with registered office in Via Vicenza 4, 21040 Oggiona con Santo Stefano (VA), Italy, registered with the Chamber of Commerce of Varese under no. REA VA-397138 of the Company Register, Tax Code and VAT number 04033730120, email: info@irenecaruso.it telephone number: (+39) 3914608665 (hereinafter "MAVIE DI IRENE CARUSO" or the "Seller").
2. Intellectual Property
All content on the Site, including texts, images, designs, logos, registered trademarks and any other graphic or textual material, are the exclusive property of MAVIE DI IRENE CARUSO or licensed by third parties. Any reproduction, distribution, modification or use without written authorization from the rights holder is prohibited and punishable by law.
3. Disclaimer
3.1 The Site and its contents are provided "as is" and "as available". MAVIE DI IRENE CARUSO does not guarantee that the Site is free from errors, interruptions or technical malfunctions. The Seller is not responsible for any damage resulting from the use of the Site, including computer viruses, loss of data or unauthorized access to the user's systems.
3.2 The products sold are described with the greatest possible accuracy. However, the images and colors may not correspond exactly to the real ones due to the settings of the user's device. MAVIE DI IRENE CARUSO assumes no responsibility for any minimal differences between the product described and the one received.
3.3 The items for sale are made to order and are not warehouse products. Therefore, the right of return for reconsideration is not foreseen, except in cases expressly provided by law.
3.4 MAVIE DI IRENE CARUSO is not responsible for any allergic reactions to the materials used in the clothing. Customers are required to carefully check the composition of the fabrics indicated on the Site before making the purchase.
4. Liability for Delivery Delays
4.1 MAVIE DI IRENE CARUSO undertakes to respect the delivery times indicated on the Site. However, in the event of delays due to third parties, such as the couriers in charge, the Seller cannot be held responsible for any poor service or requests for reimbursement.
5. External Links
The Site may contain links to third-party websites. MAVIE DI IRENE CARUSO has no control over such sites and is not responsible for their content, services or practices of personal data processing.
6. Applicable Law and Competent Court
These Legal Notes are governed by Italian law. For any dispute relating to the use of the Site or contractual relations with the Seller, the territorial jurisdiction is the Court of Varese, unless otherwise provided by law for the protection of the consumer.
7. Changes to the Legal Notes
MAVIE DI IRENE CARUSO reserves the right to modify these Legal Notes and Disclaimer at any time. The modifications will be effective from the date of publication on the Site.
For further information or requests for clarification, contact Customer Service at the contact details above.